Guarantee & Safety

With VaultBase Buyer Protection, you're fully covered on every purchase — from payment to delivery.

For private sales, you can add an authenticity check for CHF 40 at checkout. Professional dealers guarantee authenticity themselves.

Your payment is processed via Stripe and only released once you confirm receipt or the 14-day review period passes without objection.

If something isn't right with your purchase, we'll refund you in full.

Transparent fees and a support team that's there for you at every step.

Still have questions about buyer protection? Our frequently asked questions cover all the details on returns, shipping, and payouts.